Terms & Conditions

Effective Date: 01/04/2026

Welcome to hezaonline.in By accessing or using our website and enrolling in our courses, you agree to the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website, you confirm that you agree to these terms. If you do not agree, please do not use our services.

2.  Offered

We provide online courses related to:

• Image Editing
• Video Editing
• Digital Creative Skills

All content is delivered through our LMS platform.

3. User Accounts

• You are responsible for maintaining the confidentiality of your login details
• You agree to provide accurate and complete information
• You must not share your account with others

We reserve the right to suspend accounts that violate these terms.

4. Payments & Access

• All course fees must be paid in full before access is granted
• Pricing may change at any time without prior notice
• Access to courses is provided as per the plan you purchase

5. Intellectual Property

All course materials, including:

• Videos
• Images
• Course content
• Branding

are the property of hezaonline.in

You may not copy, distribute, record, or resell any content without permission.

6. User Conduct

You agree not to:

• Use the platform for illegal activities
• Share harmful, abusive, or inappropriate content
• Attempt to hack, disrupt, or misuse the platform

Violation may result in account termination without refund.

7. Refund Policy

• Refund eligibility depends on our refund policy (if applicable)
• We reserve the right to approve or reject refund requests

8. Limitation of Liability

We do our best to provide accurate and high-quality content. However:

• We do not guarantee specific results or career outcomes
• We are not liable for any direct or indirect damages arising from use of our services

9. Service Availability

We may update, modify, or discontinue any part of our services at any time without notice.

10. Third-Party Services

We may use third-party tools (payment gateways, hosting, etc.). We are not responsible for their services or policies.

11. Termination

We reserve the right to suspend or terminate your access if you violate these terms.

12. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website means you accept the updated terms.

13. Contact Us

For any questions regarding these Terms & Conditions:

Phone / WhatsApp: +91 9539116622
Email: info@hezaonline.in

Privacy Policy

Effective Date: [01/04/2026]

Welcome to hezaonline.in Your privacy matters to us, and we are committed to protecting your personal information.

1. Information We Collect

We may collect the following information when you use our website or services:

• Personal details (Name, Email Address, Phone Number)
• Account information (login details, course activity)
• Payment details (processed securely via third-party providers)
• Device and browser information
• Usage data (pages visited, time spent, interactions)

2. How We Use Your Information

We use your information to:

• Provide access to our courses
• Improve our website and learning experience
• Communicate updates, offers, and support
• Process payments and transactions
• Respond to your inquiries

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your data with:

• Trusted service providers (payment gateways, hosting services)
• Legal authorities if required by law

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online platform is 100% secure, and we encourage users to take precautions while sharing information online.

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance user experience
• Analyze website traffic
• Remember user preferences

You can disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Opt-out of marketing communications

To exercise these rights, contact us at info@hezacreative.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Phone / WhatsApp: +91 9539116622
Email: info@hezaonline.in

Privacy Policy

Effective Date: [01/04/2026]

Welcome to hezaonline.in Your privacy matters to us, and we are committed to protecting your personal information.

1. Information We Collect

We may collect the following information when you use our website or services:

• Personal details (Name, Email Address, Phone Number)
• Account information (login details, course activity)
• Payment details (processed securely via third-party providers)
• Device and browser information
• Usage data (pages visited, time spent, interactions)

2. How We Use Your Information

We use your information to:

• Provide access to our courses
• Improve our website and learning experience
• Communicate updates, offers, and support
• Process payments and transactions
• Respond to your inquiries

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your data with:

• Trusted service providers (payment gateways, hosting services)
• Legal authorities if required by law

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online platform is 100% secure, and we encourage users to take precautions while sharing information online.

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance user experience
• Analyze website traffic
• Remember user preferences

You can disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Opt-out of marketing communications

To exercise these rights, contact us at info@hezacreative.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Phone / WhatsApp: +91 9539116622
Email: info@hezaonline.in

Refund Policy

Effective Date: 01/04/2026

At Hezaonline.in, we are committed to delivering high-quality learning experiences in Image and Video Editing. Please read our refund policy carefully before making a purchase.

1. No Refund After Access

Once you have been granted access to the course (including videos, materials, or LMS dashboard), no refunds will be provided.

This is because our courses are digital products that cannot be returned.

2. Refund Eligibility (Before Access)

You may be eligible for a refund only if:

• You have not accessed the course content, and
• You request a refund within 24 hours of purchase

3. Duplicate or Accidental Payments

If you are charged multiple times for the same course due to a technical error, we will:

• Verify the transaction
• Process a full refund for the duplicate payment

4. Technical Issues

If you face technical issues accessing the course:

• Contact our support team immediately
• We will resolve the issue as soon as possible

Refunds will not be issued for temporary technical problems once access is provided.

5. How to Request a Refund

To request a refund, contact us with:

• Your full name
• Registered email
• Payment details
• Reason for refund

Email: info@hezaonline.in
Phone / WhatsApp: +91 9539116622

6. Processing Time

• Approved refunds will be processed within 5–10 business days
• The amount will be credited to your original payment method

7. Policy Updates

We reserve the right to modify this refund policy at any time. Changes will be updated on this page.

Important Note

By purchasing our courses, you agree to this refund policy.